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The Minister for Education oversees Victoria’s Education State reforms and is responsible for providing education to over a million Victorian students. He previously served as the Minister for Sport, Recreation and Youth Affairs from December 2006 to December 2010, Minister Assisting the Premier on Multicultural Affairs from August 2007 to December 2010, Minister for Police and Minister for Corrections from October to December 2010 and Minister for Emergency Services from June 2016 to November 2018. He has been the Minister for Education since December 2014 and Minister for Mental Health since September 2020. We also run experiments, designed to develop a number of policy “firsts” for government - such as using speculative design techniques to help us think about the future of ageing and what rail travel might look like in 2035.Deputy Premier Merlino was elected to the Victorian Parliament as the Member for Monbulk in 2002. We then offer support to departments in taking these ideas to scale (the delivery bit). In the development stage we work with people affected to prototype and test new solutions. The discovery stage typically involves some form of ethnographic insight, captured in film or on paper often combined with data science. We broadly follow the double diamond process: define, discover, develop, deliver. Larger projects, like homelessness, can run from three months to a year and involve working intensively with service designers, ethnographers, data scientists and subject specialists.
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Our open ideas days, like Northern Futures and Export Jams, bring together diverse groups of people to rapidly generate new ideas and create energy and shared commitment. We use policy sprints - a more intensive, collaborative workshop over one to three days - both to kick off larger projects, and as a stand-alone process. This gives you the opportunity to find out a bit more about us, and us to get to know your team and the policy challenge. When we are approached about a project we usually suggest a short ‘Lab Light’ workshop with the policy team. Each project is bespoke, but is fundamentally about understanding people better and designing with and for them. The Lab’s approach is agile, flexible and iterative. Many more from in and outside government follow us on Twitter, read this blog and use our open policy making toolkit. Over 5,500 civil servants have taken part in those projects, lab lights, sprints and training sessions. So far, we’ve worked on over 20 large projects across a range of policy areas including policing, housing, health & work and childcare.
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We don’t have a physical Lab and we don’t wear white coats. We sit in the Cabinet Office but serve the whole of government, primarily responding to requests from policy teams. Our support is best suited to tackling intractable, complex, systemic policy problems that require fresh thinking and can lead to potentially transformative solutions. We use design, data and digital tools and act as a testing ground for policy innovation across government. But we also work with a wide network of experts who we bring in on different projects. We’re a small team - currently of 16 - a mix of designers, researchers and policy-makers. We work in support of the vision for A Modern Civil Service. We were set up in 2014 as part of the Civil Service Reform plan to make policy making more open. We provide policy teams with practical support to better understand the people they are trying to reach, and work with them to co-design new solutions. Policy Lab brings people-centred design approaches to policy-making.